Refund / Return Policy

Refunds are reviewed case by case. Approved refunds may be returned to the original payment method or stored as ShipRight account credit.

Overpayments are stored as account credit and may be applied to future invoices. Shipping, customs, storage, and delivery charges already incurred may not be refundable.

Merchant product returns are subject to the merchant's return policy and any carrier, handling, or customs costs required to return the item.