Delivery Policy

Customers may collect eligible packages at approved pickup locations or request delivery where available. Delivery fees, routes, and schedules depend on package status, destination, driver availability, and operational constraints.

A receiver name and signature may be required at handover. ShipRight may request identification or account confirmation before releasing packages.

Delivery dates are estimates unless confirmed by ShipRight staff. Missed deliveries, incorrect addresses, or unavailable recipients may result in rescheduling or additional fees.